Creating a leading micro-finance organization takes more than charging the right price and knowing how to design an offer. It entails knowing the specific skills your organization needs, identifying the right people who have those skills, compensating your staff adequately to retain them in your organization, and creating a work environment that promotes employee commitment to your organization.

Course Objectives

The HRM course outlines the critical elements of strategic human resource management. The participant will be able to understand the model and function of Human Resource Management, and the changing role of HRM in MFI growth at the same time appreciate the importance of institutional culture. Topics to be covered include recruitment and selection, personnel policies, optimal organizational structures, the performance management process, motivating employees, staff management, and training and development.

The course is very interactive and is based on the upcoming HR Management Toolkit being developed by Microsave and MEDA. It will include lessons and cases based on Latin America, Eastern Europe, Asia and Africa.

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