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» Taught by: Jennifer Helmuth
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Human Resource Management

For larger institutions, the credit process needs to be expanded into a full-fledged credit function that reflects the size and complexity of the institution. Usually, the new operating reality is characterized by high volume of clients, diverse and riskier products, lots of documentation and files, many loan officers, multi-level management structures, wide spread operating locations, increased regulatory requirements, and piece meal management information systems.

In this course,
»  the red flags of an “under-developed” credit and risk management system will be identified
»  the constituent parts of an appropriate credit and risk management system will be discussed, &
»  the means to build the right credit and risk management system for your institution will be provided
 

While the instructor will draw on his background as a credit and risk manager in commercial banks and an advisor to banks creating microfinance lending units, he will develop a methodology that is “institution type” neutral and usable in modules depending on the stage of your institution’s development.

By the end of the course, participants will have a broader understanding of the credit management process, an ability to define/describe the key elements of a credit risk management system, and an action plan for strengthening the credit management process in their own organization.

Participants from lending institutions are requested to bring information on their own institution’s credit process and portfolio to be analyzed in classroom exercises so as to ground the learning in real-life situations.